Jocelyn, RVT

Last updated: July 15, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

• We are allowing 1 client per pet appointment inside the hospital.
• Upon arrival, please park in a numbered stall if one is available. Once parked, please phone us at 604-858-4415 for further instructions. 
• Face masks are required and must be worn properly. This is due to our inability to physically distance as a team and when interacting with our clients. We will not be making changes to our mask policy until our staff have had the opportunity to receive their second vaccine and when we are comfortable doing so.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
• Please note we require 24 hours notice for all prescription and food orders.

3. OPERATING HOURS

We are OPEN with the following hours:

Monday - Friday: 8:30 am - 5:30 pm
Saturday - Sunday: 8:30 am - 5:00 pm

Note: We are closed everyday between 12:00 - 1:00 pm

5. NEW PET OWNERS Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- The team at Sardis Animal Hospital